Flower Bouquet
Players: Cesar Medina and Chantelle, a service rep from 1-800-flowers. Cesar: I placed an order for flowers yesterday at 9:05 AM for same day delivery. The flowers were delivered at 7 PM, so my...
View ArticleBread Line
Louis Bevilacqua I went to Whole Foods to pick up challah bread for Rosh Hashana. I had ordered one in advance. But when I got there I found that they gave away my order. They said they had none left....
View ArticleAnswer That Survey
The Verizon internet wasn’t working both on my phone and at my house. I called up Verizon. Before I was transferred to customer service, their automated system asked if I would like to take a customer...
View ArticleThe Right Stuff
A recruiter asked me to fly from Philadelphia to L.A. in 36 hours. He was in L.A. from China on a business trip. I immediately went online and bought a non-refundable ticket on US Airways for $1,500,...
View ArticleFive Easy Pieces, Revisited
SD Comment: Jack Nicholson got standards down just right, but he lost it in the end due to too much emotion. I had one graduate student who couldn’t get a Virgin Mary at bar, or a Bloody Mary except...
View ArticleCompensation For Bad Trip
Adam BirnbaumOn a recent trip with my fiancée, everything imaginable went awry with our airline: Two of our flights were cancelled due to mechanical failures. When we had to stay overnight to wait for...
View ArticleUpscale Upset
Charlie Frohman My mother in law recently decided to treat my entire extended family, all 9 of us, to an upscale dinner in our hometown of Jacksonville, FL. She trusted me to pick the restaurant and I...
View ArticleKEEPING COOL
My supposedly top-of-the-line refrigerator died one weekend. My husband called the manufacturer to see if they would cover the costs of the repair since the machine was so new (just over a year old)....
View ArticleSTRAIGHTER JACKET
Matthew AxelrodLast year I bought a jacket at Brooks Brothers. At $600 it was the most expensive jacket I had ever purchased but I thought it would last me ten years and that I would wear it all the...
View ArticleBOOKSTORE SCORE
Katrina AgustinI noticed the book Getting More on our marketing coach’s desk. I knew he was going out of town for two days so I convinced him to let me borrow it. After devouring just a few pages, it...
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